our services

GOLD STAR MEDICAL BUSINESS SERVICES provides innovative and cost-effective solutions to your medical billing and office administration challenges! Today’s technology makes it possible to have highly trained, professional administrative support staff operating the day-to-day business of your clinic remotely, using the systems you currently have in place at your office or facility. We can do the billing for you, or manage your billing operations with Professionally trained consultants!

BILLING SERVICES-

What are your needs? Insurance Verifications? Billing? Posting Payments? Following up on Claims? Patient Statements? Appeals? You tell us what they are, and we provide trained staff members to take care of your billing and revenue cycle management needs. In many cases, you will actually be able to “see” your billers working, as they remotely access your practice management software to conduct day-to-day business!

MANAGEMENT SERVICES -

What if you don't want to outsource, but don't have experienced people to oversee your billing department? Are you tired of the turnover turnstile, and want consistency in your systems? Our trainers and coaches have extensive “hands on” experience working in the healthcare industry and managing staff. We take away the headaches of hiring, training, turnover and staff management. This allows you, the doctor or clinic, to practice with less stress and more freedom to do what you do best…help patients get well.

COMPLIANCE SERVICES -

Do you feel as if you are being regulated to death? If so, our experienced, certified compliance specialists and consultants can help you develop a comprehensive compliance program, assist you with ongoing monitoring, and guide you through regulatory issues that may be facing your practice. From basic chart auditing services, monthly consulting programs, to a full on-site compliance evaluation, we have your back. You can hire us for a call, a month or an entire project.

SEMINARS/WEBINARS

Gold Star Medical's consultants and trainers have presented seminars all over the country, to thousands to health care providers. We offer Regional seminars throughout the year. We also can bring a "custom" seminar to your office, a group of offices, or local Association. Additionally, Gold Star Medical has a full menu of Webinars that we can schedule just for your office/clinic. Give us a call and find out what we can do for you!

ON-SITE ASSESSMENTS/ON SITE TRAINING -

This is one of our most popular and productive services. Nothing achieves more dramatic change than our in-person visits to your clinic. We may tweak a little or we may spark a revolutionary new way for you to do business. The assessments range from 2 -5 days, depending on your needs and the size of your practice. Assessments include observation of your operations, interviews with staff and practitioners, audits of key administrative and document protocols, and conclude with a full day strategic planning meeting. Our clients are so enthusiastic about our assessments, that we are invited back for follow up each year.

PRACTICE COACHING

We understand how valuable your time is. Experienced Gold Star coaches will assess your practice, formulate an action plan for operational improvements, and hold you accountable through private consulting via phone, email, video conferencing and training webinars. Our coaches have helped hundreds of practitioners start, build and expand their practices. We work with individuals who are just graduating school to million-dollar, multi-provider clinics. With over 35 years' experience, we don’t use a cookie-cutter approach. We personalize everything to your situation.